4438 Telegraph Rd.
St. Louis, MO 63129
(click for map and directions)
Bjorn, Grabowski, Staten:
Monday: 8:00 AM - 5:00 PM
Tuesday, Wednesday, Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 3:00 PM
2nd and 4th Saturdays (each month): 8:00 AM - 12:00 PM
Appointment line: (314) 543-5996
Please call in advance for routine office visits and make follow up appointments as you leave. We make every effort to stay on schedule but if we are seriously delayed, we will attempt to notify patients. As a courtesy to our patients and staff, please call our office as soon as possible if you will be late. You may be asked to reschedule if you are more than 15 minutes late. If three consecutive appointments are missed without appropriate notification, you may be asked to seek care through another physician.
Drs. Bjorn, Grabowski, Staten: (314) 364-5383
Dr. Wagstaff: (314) 388-6133
For a life threatening situation, call 911 or proceed to the nearest emergency room.
If you need to reach a physician after business hours for an urgent issue, you may contact your physician’s exchange to speak with the physician on call.
Please note: Your own doctor may not be on call.
To facilitate medication refills, we ask that you have your pharmacy fax us your refill requests. Our fax number is (314) 543-5958. We make every effort to complete these as soon as possible, but to ensure that you do not run out of medication, please call your pharmacy to request your refill a few days before you will need it.
Please allow up to 10 business days for completion of forms.
There may be a fee due for letters, forms and FMLA services and money will need to be collected before paperwork is sent or given out.
Fees for forms and letters may be up to $50.00.
Although we accept many insurance plans, please contact the customer service number on the back of your insurance card to check with your insurance provider and make sure our doctors do accept your plan.
Please review insurance information with our staff prior to services being rendered. You will need to present your insurance card(s) at every visit, especially your first visit after the New Year and when you receive new cards in the mail or change plans.
Accepted Insurance Programs
If your insurance is not listed, please call our office at (314) 543-5996 for verification.
Aetna/US Healthcare POS
Aetna/US Healthcare PPO
BC/BS Alliance Choice
First Health PPO (Affordable)
GHP - Advantra
GHP - Group Health Plan
Great West PPO - Formerly One Health Plan
Great West-Formerly One Health Plan
Great West PPO - Formerly One Health Plan
Medicare and Medicaid
Mercy Health Plan MC +
Mercy Health Plan Commercial
Mercy Health Plan Premier Plus
Private HealthCare systems
UHC of the Midwest Choice
UHC of the Midwest GencarePPO/PWC
UHC of the Midwest Metrahealth
UHC of the Midwest PPO
UHC of the Midwest Select
Referral Line: (314) 543-5996
Note: It is the patient's responsibility to obtain referral authorization before visiting a specialist.
If your insurance company requires a referral for a procedure or specialist, please call the referral line. We request 5 business days advance notice to fulfill referral requests. Most referrals are managed over the phone, and upon completion will be faxed to the appropriate provider/specialist.
To expedite your referral and ensure our office is submitting to the appropriate physician or facility, please have the following information:
1) First and last name of the provider/specialist
2) Type of provider/specialist
3) Reason for visit
4) Date & time of appointment
5) Phone and fax number
We make every effort to contact you within a reasonable time regarding your test results. If you have not heard from us within two weeks from the time of service, please contact our office. Please notify our office of any change in name, address, phone number, pharmacy or insurance information so that we will always know how to contact you.
Due to time constraints, we are unable to call every insurance plan to obtain the preferred lab. Our preferred lab is St. Anthony’s and unless we are notified otherwise, we will send your labs to St. Anthony’s. Please let us know if you wish to have your labs sent elsewhere.
Thank you for choosing our practice!
Note: Any messages sent to the provider will be checked during normal office hours.