Telegraph Road
Family Medicine

4438 Telegraph Rd.
St. Louis, MO 63129

(click for map and directions)

Phone:
(314) 543-5996

Fax:
(314) 543-5958

Exchange:
Bjorn, Grabowski, Staten:
(314) 364-5383


Wagstaff:
(314) 388-6133

OFFICE INFORMATION


Office Hours:

Monday: 8:00 AM - 5:00 PM

Tuesday, Wednesday, Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 3:00 PM

2nd and 4th Saturdays (each month): 8:00 AM - 12:00 PM

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Appointment line: (314) 543-5996


Please call in advance for routine office visits and make follow up appointments as you leave. We make every effort to stay on schedule but if we are seriously delayed, we will attempt to notify patients. As a courtesy to our patients and staff, please call our office as soon as possible if you will be late. You may be asked to reschedule if you are more than 15 minutes late. If three consecutive appointments are missed without appropriate notification, you may be asked to seek care through another physician. 



Drs. Bjorn, Grabowski, Staten:  (314) 364-5383

Dr. Wagstaff:  (314) 388-6133


For a life threatening situation, call 911 or proceed to the nearest emergency room. 

If you need to reach a physician after business hours for an urgent issue, you may contact your physician’s exchange to speak with the physician on call. 


Please note:  Your own doctor may not be on call.



To facilitate medication refills, we ask that you have your pharmacy fax us your refill requests. Our fax number is (314) 543-5958.  We make every effort to complete these as soon as possible, but to ensure that you do not run out of medication, please call your pharmacy to request your refill a few days before you will need it.



Please allow up to 10 business days for completion of forms.

There may be a fee due for letters, forms and FMLA services and money will need to be collected before paperwork is sent or given out.


Fees for forms and letters may be up to $50.00.



To ensure our providers accept your insurance plan, please verify coverage by contacting your insurance provider’s customer service department. Customer service contact information is typically listed on the reverse side of your insurance card.

Prior to services rendered it is important to review insurance information with our staff; therefore, please have your insurance card available during each office visit.


Referral Line: (314) 543-5996

Note: It is the patient's responsibility to obtain referral authorization before visiting a specialist.

If your insurance company requires a referral for a procedure or specialist, please call the referral line. We request 5 business days advance notice to fulfill referral requests.  Most referrals are managed over the phone, and upon completion will be faxed to the appropriate provider/specialist.

To expedite your referral and ensure our office is submitting to the appropriate physician or facility, please have the following information:
1) First and last name of the provider/specialist
2) Type of provider/specialist
3) Reason for visit
4) Date & time of appointment

5) Phone and fax number



We make every effort to contact you within a reasonable time regarding your test results. If you have not heard from us within two weeks from the time of service, please contact our office. Please notify our office of any change in name, address, phone number, pharmacy or insurance information so that we will always know how to contact you.



Due to time constraints, we are unable to call every insurance plan to obtain the preferred lab. Our preferred lab is St. Anthony’s and unless we are notified otherwise, we will send your labs to St. Anthony’s. Please let us know if you wish to have your labs sent elsewhere.




Thank you for choosing our practice!